Privacy policy

Privacy Policy

Effective Date: July 14, 2026

At Pokecardd ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or place an order on our website, we may collect the following information:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by our payment providers)

  • Order history

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on our website

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Prevent fraudulent transactions.

  • Improve our products, services, and website performance.

  • Respond to inquiries and requests.

  • Comply with applicable legal obligations.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Improve website functionality.

  • Analyze website traffic.

  • Provide a better shopping experience.

You may disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Shipping and delivery providers

  • Fraud prevention services

  • Analytics providers

These service providers are authorized to use your information only as necessary to perform services on our behalf.

Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information.

While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your country or region, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal information where permitted by law.

  • Object to or restrict certain processing activities.

  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective immediately upon posting the updated version on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Pokecardd

Email: contact@pokecardd.shop

Phone: +1 (479) 345-1674

Address:

9 Traill Street

Roughburn, PH31 0RB

United Kingdom